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July 30, 2010
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Medical Support
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Click the button below to view valuable ABELMed Support Tips and Knowledge Base articles.
Our software support team creates these articles to provide our clients with up to date information and tips on using the features of ABELMed. These articles complement the Help files in ABELMed.
You may need to accept pop-ups to access the Knowledge Base. |
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Professional Support & Service
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| ABELMed Inc. is setting a new standard for professional medical software support – 24 hours a day, 7 days a week. Review our recent Medical Support Statistics to see how ABEL can perform for you.
Health Care is a world of constant change. Technologies change, users’ expectations change, demands on business change. Your challenge is to find new and better ways to manage those changes and keep costs down. Your success depends on how effectively you can put your computing technology to work.
At ABEL we understand what you’re up against, and we know the importance of being there when you need us. That is why we put as much effort into software support as we do into software development. Sharing new information, being responsive to change, and working through problems and solutions together are part of our service responsibility in providing a reliable, comprehensive support program.
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Keep your ABELMed software up to date!
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Find the latest updates, add-ons and documentation for your system.
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Support Plans
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 Our support plans are constantly reviewed to ensure that they meet the present and future needs of our customers and we offer several support plans.
Choose the level of support that best responds to your needs today - and change it as your needs change so you always have a perfect fit. The support plans are described in more detail in the Support Guide.
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ABELMed User Guide Now Available
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Based on customer requests, we published a three volume set of the electronic (PDF) ABELMed User Guide that is included in new ABELMed versions. This printed set includes a Getting Started Guide, Administration Guide and a Clinical Guide that provide step-by-step instructions for the Administrative and Clinical areas of ABELMed.
We have received positive feedback from our customers and educational institutes stating these guides are extremely detailed, excellent reference material and an exceptional tool when determining training needs.
Order yours today - call 800-267-2235 extension 325.
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